Data privacy
This policy explains what information KarmSakha collects, why it is collected and how learners can contact support.
We may collect account details, contact details, product purchases, payment references, test attempts, support messages and device-level security signals.
Payment processing is handled through payment partners. KarmSakha does not store full card or banking credentials.
We use information to deliver paid products, restore access, provide support, improve learning flows and prevent misuse.
We may send product, account and course reminders related to a learner's activity or purchase.
Learners can contact [email protected] for privacy questions, correction requests or account-support requests.
We may ask for verification before changing account or purchase-linked records.
KarmSakha uses YouTube API Services through an owner-operated internal content uploader for the official KarmSakha channel. The tool uploads KarmSakha-created videos, updates titles and descriptions, sets thumbnails, adds captions, creates playlists and verifies upload status.
The uploader accesses authorised channel, video, caption and playlist data needed to perform those actions. It is not offered as a public upload service, does not request viewers' YouTube credentials and does not sell or share authorised YouTube data with advertisers or unrelated third parties.
Google and YouTube process information under their own privacy policy and terms. KarmSakha uses only the OAuth scopes required for the documented publishing workflow.
OAuth tokens are protected as confidential credentials and are retained only while the authorised KarmSakha channel connection remains active. Operational upload records are limited to information needed to prevent duplicate uploads, verify publishing state and maintain the authorised channel.
YouTube API data obtained from YouTube is refreshed or deleted within 30 calendar days unless YouTube policies permit longer retention. When access is revoked, associated authorised data is deleted as soon as reasonably possible and no later than 30 calendar days, except records that KarmSakha is legally required to retain.
The authorising account holder may revoke access through Google Security settings and may contact [email protected] to request deletion of locally retained YouTube-authorisation data.
